Return Policy
At Roberts Barn Jeep Parts, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we accept returns under the following conditions:
Return Period:
All returns must be initiated within 15 days of receiving your order.
For defective products, returns must be made during the warranty period
Condition of Items:
Returned items must be in their original condition, unused, and unaltered. Items must include all original packaging and any accompanying documentation.
Return Process:
To initiate a return, please contact our customer service team at charles@roberts-barn-jeep-parts.com with your order number and details about the product you would like to return.
Shipping Costs:
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If the return is due to a defect or error on our part, we will cover the return shipping costs.
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For other reasons, the customer is responsible for return shipping costs.
Refunds:
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Once the returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 7 business days.
Refunds:
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Once the returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 7 business days.
Exceptions:
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Exceptions: Certain items, such as custom-made or clearance parts, may not be eligible for return. These exceptions will be noted on the product page.
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If you have any questions or need assistance with a return, please reach out to us at charles@roberts-barn-jeep-parts.com
Thank you for choosing Roberts Barn Jeep Parts!
